USER GUIDE
USER GUIDE
MEMBERSHIP REGISTRATION / PLACE AN ORDER / DELIVERY AND TRACKING / DELIVERY FEES / PAYMENTS / POINT / RETURNS AND EXCHANGE / PROTECTION OF PERSONAL DATA / CONTACTS
ABOUT MANIPURI ONLINE STORE
The Manipuri official website is an online shopping site operated by Flappers Co., Ltd. Please read the following points carefully before using our online shopping site and use it with your understanding. Please note that our store may change the contents of this online shopping site without prior notice, so please be aware of this beforehand.
MEMBERSHIP REGISTRATION
CREATE AN ACCOUNT
We kindly invite you to create an account on our website and enjoy comfortable shopping. Registration is free of charge.
If you are using a free email service, such as Yahoo! Mail or Gmail, please be aware that the confirmation email may be sorted into your spam folder. If you have spam filtering enabled, please whitelist the @manipuri.jp domain. Thank you.
E-MAIL MAGAZINE
You can receive notifications from our online shopping site by subscribing to our email magazine.
PERSONAL INFORMATION
You can check your account information and order history from My page
CHANGE MY PASSWORD
PLACE AN ORDER
1.Add to cart
To place an order, simply select the model and color of your choice and click “Add to Cart”.
2.Proceed to checkout
From your cart, you can modify the quantity, delete an item or include an order note. You can proceed with your order by clicking “Check out”.
3.Delivery information
Please enter your desired delivery address. We can deliver to your home or another location. If you register as a member, it will be automatically filled in for your next order.
4.Payment
After confirming your cart and delivery information.please choose your payment method and click "Confirm payment” to complete your order.
5.Confirm my order
You will then receive a confirmation email summarizing your order, and confirming the shipping method and delivery address entered.If you do not receive an email confirmation, please check your purchase history on "My Page" or contact us.
※Once finalized (i.e. payment made), we cannot modify your order.
DELIVERY AND TRACKING
DELIVERY INFORMATION
The ordered products will be shipped directly from Japan and delivered by DHL. If the product is in stock, it will be shipped within 3 to 5 business days.
CUSTOMS FEES
Customs charges may be applied by local Customs in the country of delivery. Please note that the customs fees vary depending on the country.
PRODUCT DELIVERY STATUS
As soon as the product is shipped, DHL will contact the customer with tracking information. The delivery status can also be tracked on the delivery company's tracking site.
DELIVERY FEES
DELIVERY FEES
UNITED STATE
DHL Express：$28
EUROPE
DHL Express：€22
TAIWAN
DHL Express：NT$500
SOUTH KOREA
DHL Express：₩22,000
EARN POINTS
Points will not be awarded for purchases made with currencies other than Japanese yen.
PAYMENTS
On our website, we accept payment by Credit card or Paypal.Your bank account will be debited as soon as your order is confirmed.
RETURNS AND EXCHANGE
We do not accept returns or exchanges after shipment.Thank you understanding it.
PROTECTION OF PERSONAL DATA
Regarding your personal information, we handle it carefully based on our「privacy policy」.Also, for pages that require input, we use SSL for security. Your personal information such as credit card and address are all encrypted, and communication contents are protected, so please use it with peace of mind.
CONTACTS
Please contact us using the information below if you have any questions regarding how to use our online shopping site or any products purchased through our online store
※Please note that depending on the nature of your inquiry and our regular Wednesday holiday, it may take some time to respond.
※We will be closed for summer vacation and the year-end and New Year holidays.