USER GUIDE

MEMBERSHIP REGISTRATION / PLACE AN ORDER / DELIVERY AND TRACKING / DELIVERY FEES / PAYMENTS / RETURNS AND EXCHANGE / PROTECTION OF PERSONAL DATA / CONTACTS

ABOUT MANIPURI ONLINE STORE

The Manipuri official website is an online shopping site operated by Flappers Co., Ltd. Please read the following points carefully before using our online shopping site and use it with your understanding. Please note that our store may change the contents of this online shopping site without prior notice, so please be aware of this beforehand.

MEMBERSHIP REGISTRATION

CREATE AN ACCOUNT

We kindly invite you to create an account on our websites and enjoy comfortable shopping. Registration is free of charge.

CREATE AN ACCOUNT

If you are using a free email service, such as Yahoo! Mail or Gmail, please be aware that the confirmation email may be sorted into your spam folder. If you have spam filtering enabled, please whitelist the @manipuri.jp domain. Thank you.

E-MAIL MAGAZINE

You can receive notifications from our online shopping site by subscribing to our email magazine.

PERSONAL INFORMATION

You can check your account information and order history from My page

CHANGE MY PASSWORD

Click here if you forgot your password

PLACE AN ORDER

1.Add to cart

To place an order, simply select the model and color of your choice and click “Add to Cart”.

2.Proceed to checkout

From your cart, you can modify the quantity, delete an item or include an order note. You can proceed with your order by clicking “Check out”.

3.Delivery information

Please enter the desired delivery address. We can deliver to your home or to a location other than your home. If you register as a member, it will be automatically filled in for your next order.

4.Payment

After confirming your cart, delivery information,please choose your payment method and click Confirm payment” to complete your order.

5.Confirm my order

You will then receive a confirmation email summarizing your order, and confirming the shipping method and delivery address entered.If you do not receive an email confirmation, please check your purchase history on "My Page" or contact us.

Once finalized (i.e. payment made), we cannot modify your order.

DELIVERY AND TRACKING

DELIVERY INFORMATION

The ordered products will be shipped directly from Japan and delivered by the delivery company DHL. If the product is in stock, it will be shipped within 3 to 5 business days.

CUSTOMS FEES

Tariffs and import taxes are collected when paying for goods.Please make sure to check the amount of import duties when placing an order, as it varies depending on the country of origin.
or
Customs charges may be applied by local Customs in the country of delivery. Please note that the customs fees vary depending on the country of delivery.

    PRODUCT DELIVERY STATUS

    As soon as the product is shipped, the delivery company will contact the customer with tracking information. The delivery status can also be tracked on the delivery company's tracking site.

    DELIVERY FEES

    DELIVERY FEES

    UNITED STATE
    DHL Express:$15 Free shipping for orders over $145

    EUROPE
    DHL Express:€14 Free shipping for orders over €135

    TAIWAN
    DHL Express:NT$460 Free shipping for orders over NT$4400

    SOUTH KOREA
    DHL Express:₩20000 Free shipping for orders over ₩180,000

    PAYMENTS

    On our website, we accept payment by Credit card or Paypal.
    Your bank account will be debited as soon as your order is confirmed.

      RETURNS AND EXCHANGE

      We do not accept returns or exchanges after shipment.
      Thank you understanding it.

      PROTECTION OF PERSONAL DATA

      Regarding your personal information, we handle it carefully based on our「privacy policy」.Also, for pages that require input, we use SSL for security. Your information such as credit card and address are all encrypted, and communication contents are protected, so please use it with peace of mind.

      CONTACTS

      Please contact us using the information below if you have any questions regarding how to use our online shopping site or any products purchased through our online store

      Please note that depending on the nature of your inquiry and our regular Wednesday holiday, it may take some time to respond.
      We will be closed for summer vacation and the year-end and New Year holidays.

      Click here for the inquiry form