Privacy policy

Acquisition, management and use of personal information

We may acquire personal information from customers through mail-order sales and after-sales service. In that case, we will not acquire your personal information by illegal means or without permission. In addition, the acquired personal information may be used within the scope necessary for business execution. In that case, we will take appropriate and strict security control measures to prevent information leakage, loss, destruction, and falsification. Personal information may be used by"telephone","email","document","PC data"and"direct mail".

purpose of use

The personal information entrusted to us will be used within the scope necessary to achieve the following purposes of use, and will not be used for any other purpose.

  • For research and analysis of customer preferences, etc.
  • To manage orders for our mail-order sales, and for delivery operations, etc.
  • To provide after-sales service related to our products
  • To investigate and respond to inquiries from customers
  • For information about our products, services and events
  • To conduct questionnaires regarding our products, services, and events

Disclosure to subcontractors

In order to achieve the purpose of use, we may entrust a part of our business to a subcontractor and entrust the customer's personal information to the subcontractor to the extent necessary for the business. In this case, we will ask the subcontractor to take appropriate measures to prevent the outflow and leakage of personal information, and provide appropriate guidance and supervision.

Disclosure to Third Parties

We do not disclose personal information to third parties except in the following cases.

  • When personal information is disclosed to a settlement company for identity verification, billing destination confirmation and credit investigation at the settlement company
  • If you have consented to the disclosure to a third party in advance
  • When it is necessary to cooperate with a national institution, a local public entity, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person concerned may hinder the execution of said affairs.
  • When it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
  • When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain your consent

Use of cookies

manipuri Official Site/The Manipuri Official Site uses a technology called"cookies"for the purpose of making online shopping even more convenient for customers. A"cookie"is a small piece of information that is sent from a server computer to a viewer's browser and stored on the hard disk of the computer used by the viewer. The cookie information sent by the ±0 online store does not contain any information that allows a third party to identify an individual customer. Customers can refuse to receive cookies by setting their browser. You can still use the online store website even if you refuse to accept cookies, but in some cases convenience may be slightly reduced.

Disclosure, Correction and Deletion of Retained Personal Data

Customers may request disclosure of their personal data held by us by making a written request to our contact point specified in the following paragraph. After receiving your request, we will inform you in writing of the personal data we hold.

(1) Method of requesting disclosure, etc.

Requests for disclosure of personal data held by our company can be made by the"person"or"agent". The following documents are required when making a claim.

Request by the customer Invoice specified by our company Confirmation document of the customer

Request by agent Request form specified by our company Power of attorney specified by our company Confirmation documents of the customer and the agent

Please put the necessary documents together in an envelope, etc., and send it to our personal information handling window by"delivery record mail".

(2) Invoice, Power of Attorney

(3) Identification documents

When requesting disclosure, etc., please attach one of the following verification documents in order to verify your identity. If the request is made by an agent, the agent's portion is also required.

・Driver's license (copy)
・Health insurance card (copy)
・Passport (copy)
・Pension book (copy)
*The confirmation documents you send will be promptly destroyed by our company after the procedure is completed.
*Please note that confirmation documents will not be returned.

(4) Fee

A fee of 700 yen (including consumption tax) will be charged for each request for disclosure of personal information and notification of purpose of use. Please send a fixed amount postal money order for 700 yen or stamps along with the documents required for the request.

(5) How to answer

We will respond to your request in writing to the address on the invoice after confirming it.
Please note that it may take up to 3 weeks for us to respond to your inquiry after the invoice is sent.

(6) Non-disclosure of information

If your request falls under any of the following, we may not be able to disclose all or part of it.
In that case, we will send you a document stating the reason why we cannot disclose it. Please note that even if we are unable to disclose the information, we will not refund the postage and handling fees.

  • When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
  • When there is a risk of significant hindrance to the proper implementation of our business
  • When it is not possible to confirm that the request is legitimate from the customer himself/herself or his/her agent
  • When we do not have the customer's personal information, or the relevant person cannot be found
  • If the documents you sent are incomplete
  • If the prescribed fee is not enclosed
  • Other cases permitted by related laws and regulations

The information desk

For inquiries regarding this agreement or inquiries regarding the claims set forth in the preceding paragraph, please contact the following contact point. In addition, when making inquiries, we may confirm that you are the customer from the viewpoint of personal information protection.

manipuri Official Site

52-1 Nagano Daimoncho, Nagano City, Nagano Prefecture 380-0841
Phone number026-219-3072
info@manipuri.jp

About revision of contents

In order to better protect personal information, we may change the"Privacy Policy"as necessary without prior notice. When requesting disclosure, etc., please be sure to check the latest information.